AI automation & AI agents for business Practical AIBuilt around how you workand supported after launch

We work with you to map how your business runs, find where AI can take on the manual work, then build, launch and support it inside the systems you already use.

Speak to an expert

Most AI projects start with a tool. Ours start with your process.

Buying AI software still leaves someone to work out where it fits, connect it and keep it running. We start by understanding how your business actually works, then build the automation that fits it, to the standard regulated industries need: reliable, checked and auditable.

What we build

AI Document & Data Extraction

Extract data from PDFs, emails and images with AI

Pull the information you need out of emails, PDFs, forms and images, check it against your rules, and pass anything uncertain to your team.

Documents such as orgs, tickets and users flowing through an AI agent and into structured data on servers
Logos of platforms Platagentic integrates with, including Zendesk, Salesforce, HubSpot, Intercom, Jira and monday.com

Integrations With Your Systems

Connect AI to your ERP, CRM, PLM and everyday tools

Connect AI to the ERP, CRM, PLM,inboxes and tools you already use, so there's no new platform for your team to learn.

AI Agents & Workflow Automation

Custom AI agents and workflow automation

Agents that handle the repetitive decisions and hand-offs in a process, with clear limits on what they can do on their own.

A robot, puzzle pieces, a connected processor and a rocket representing custom AI workflows

Our Approach

How we build and support your AI automation

One team, start to finish. The people who map your process are the people who build and support it.

A conversation, a target and a lightbulb showing how we map your process with you

Step 1Map

We sit with the people who do the work and map the process end to end, including the systems it touches. We build around those systems rather than replacing them.

A code document, a pickaxe digging out data and a broom cleaning it, showing a prototype tested on real data

Step 2Prototype

We build a working version and test it on your real data. Together we decide where a person should check the result, so your team stays in control.

A code screen with a tick and a delivery van showing an automation being moved into production

Step 3Launch

We connect it to your systems and run it alongside your current process until the results match, then switch over without disrupting your team.

A support headset with a tick, representing support after launch

Step 4Support

We stay on after launch. We adjust the automation when something changes, and you can always see what it did and why.

Not sure where AI fits in your business?

Book a 30-minute call and we'll help you find the process worth starting with.

Case Studies

Pet food manufacturer

Order-to-Doorstep Automation for a UK Pet Food Manufacturer

Connected production, warehouse, packing and shipping for a direct-to-consumer pet food manufacturer, so every order flows from the production line to the customer's door without being re-keyed. About 5,000–8,500 hours of packing work saved a year, with warehouse stock moving around 25% faster.

  • Production machines and order systems on one event stream
  • Warehouse stock moved around 25% faster
  • 3–5 manual packing roles automated
  • Labels and tracking for about 20,000 parcels a day
Where automation pays off in logistics
Illustration of one connected flow from order to production, warehouse forklift, packing line and delivery van
Testmyteeth logo

AI Custom Object Detection + Computer Vision

Built and securely deployed a custom AI tooth detection model and computer vision software, helping patients to track plaque between appointments using their smartphone.

  • Optimised for Android and iOS
  • Custom graphic design throughout
  • Bespoke AI models trained for the job
  • Secure, scalable infrastructure
The Testmyteeth AI dental app and its custom tooth detection model labelling each tooth in a scan

Website Design, Build + Hosting

Designed, built and hosted a travel guide website with searchable destination guides, set up so new content can be added quickly and safely, and kept running for very little cost.

  • Lightning fast on any device
  • SEO and AI search built in, not bolted on
  • New quality content live in minutes
How we help you keep your website content up to date
The Backpacking Bible travel guide website, showing its homepage and destinations pages

Guides

Practical guides to AI automation

Plain-English guides to automating documents, data entry and the work between your systems.

Logistics

How to automate bills of lading, CMRs and proof-of-delivery paperwork

Every delivery produces paperwork, and until it's matched to the right job, checked and filed, you can't invoice with confidence. This guide explains how AI handles PODs, CMRs and bills of lading, including the awkward ones, and where people still need to stay involved.

5 min read →

Manufacturing · Logistics

How to automate order entry from emails and PDFs into your ERP

If your team spends hours a day retyping purchase orders from emails and PDFs into your ERP, that work can now be automated reliably, even when every customer sends orders in a different format. This guide explains how it works, where it goes wrong, and how to try it without betting the business on it.

8 min read →

Logistics · Manufacturing

Will AI automation work with our existing ERP, TMS or WMS?

"Our systems are too old for that" is the most common reason operations teams don't explore automation. It's rarely true. This guide explains the ways an automation can connect to your ERP, TMS or WMS, from modern APIs to 20-year-old green screens, and what to check before you start.

4 min read →

Manufacturing

AI visual quality inspection: is it worth it for a smaller manufacturer?

Computer vision used to mean expensive, specialist machine vision systems. Today a camera and a custom AI model can spot many defects reliably, at a cost smaller manufacturers can justify. This guide explains when it's worth it, when it isn't, and how to find out without a big investment.

4 min read →

Fashion & apparel · Product development

AI automation for fashion product development: working around your PLM

A PLM gives fashion and product teams one place for tech packs, BOMs and the critical path. But the work around it is still mostly manual: chasing factories, updating clients and copying data between systems. This guide covers what AI automation can take over, how it connects to the PLM you already use, and where people should stay in charge.

7 min read →

Logistics

How can AI automation help a logistics company?

Logistics runs on emails, documents and status updates moving between customers, drivers, carriers and your TMS. Much of that handling is now automatable. This guide maps the areas where AI automation pays off and shows how to pick the right first project.

5 min read →

Hospitality · Small business

How to keep your website's menu, prices and opening hours up to date without high costs or bugs

Menus change with the seasons, prices go up, specials change every week and opening hours shift for bank holidays. For most small businesses the website is the last thing to be updated, if it's updated at all. This guide explains why content goes stale, how to set things up so updates are quick, cheap and hard to get wrong, and what to look for if you'd rather someone else kept it current for you.

7 min read →
See all guides